"Nobody in this place will give me a straight answer"
A patient's son intercepts you outside his mother's bay. He is angry, loud, and it is aimed at whoever arrives next.
Who you are walking in to
Dean Whitaker, 46, son of Marjorie Whitaker, 79, admitted five days ago after a fall and now confused and declining. Dean has driven up from two hundred miles away and has slept in the relatives' room. He is not angry with you. He does not yet know that. He/him.
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Sustained anger and raised voices. Cognitive decline in an older relative.